FAQ

Below are just a few of the questions we have received. Do you have a question for ENELL? LET US KNOW!

 

How do I measure for the ENELL SPORTS Bra?

We want your ENELL to fit perfectly, so rather than referring to your current bra size, it's important to take a few new measurements.

BUST MEASUREMENT: While wearing your everyday bra (not a minimizer or sports bra), measure around the fullest part of your bust.
RIB MEASUREMENT: Measure around the rib cage directly under the breasts.
SECURE FIT: Please refer to the ENELL size chart to see which ENELL size is your perfect fit. size chart.

 

Can the ENELL SPORTS Bra be used for swimming?

Your ENELL Sports Bra can be worn in water, but please keep in mind that prolonged exposure to chlorine will break down the fibers. Several women have used their ENELL Bras for Triathlons. Eberle Funches for example, who has competed in many triathlons around the world, wears her ENELL Bra throughout her events.

How can I get ENELL Bras in my town?

You can either call us at 1.800.828.7661 to recommend a retailer or you can fill out our suggest a retailer form. We will contact the retailer and provide them with information about ENELL and our line of products.

Am I wearing/ordering the right size?

Statistics show that approximately 80% of women are wearing the incorrect bra size. Natural changes in women's bodies, including weight gain/loss, childbirth, or menopause can effect your bra size. We want your ENELL Bra to fit perfectly, so rather than referring to your current bra size, please visit our size and measurement page for determining your correct ENELL Bra size.
Enell fits differently than any other bra. It may seem too small at first, but a snug fit means Superior Support and Comfort. To ensure proper fit: twist your body as though doing a waist exercise: proper fit means the bra should stay in place. Here are some key tips to keep in mind:

  • The bra should feel snug and should not ride up when you are working out (movement can cause chaffing).
  • Your high impact size is reflected on the ENELL size chart, if you are seeking more of a low impact fit, please consider the ENELL LITE Bra, or go up one size in the ENELL SPORTS Bra.
  • The ENELL Bra will stretch out a little over time. A good snug fit in the beginning will help ensure Superior Support through out the life of the bra.

If you need further assistance with the fitting of your ENELL Bra, please contact one of our Fitting Specialists at 1.800.828.7661 (M-F, 9-5 MST), or by email at fitting@enell.com

I received my ENELL Bra and I love it! How do I take care of it?

Congratulations on the purchase of your ENELL Bra. We hope you find it's the best sports bra you've EVER worn! In order to enjoy this garment for years to come, we recommend the following instructions:

  • For best results, wash separately in cold water using gentle cycle or hand wash. Do not bleach or use fabric softeners.
  • Hook up the front of your bra completely or place in a mesh bag to avoid the hook and eye closure from catching in the holes of the washer drum.
  • Lay flat or hang dry for best results. Do not machine dry, heat will break down the spandex fibers.

What type of moisture management properties does the ENELL Bra have?

We manufacture every ENELL Bra with NATUREXX®, giving our bras high tech wicking capabilities. NATUREXX® transfers moisture away from the body, keeping you cool and comfortable during the most intense workouts.
NATUREXX® is a registered trademark of Darlington Fabrics.

What type of guarantee does ENELL provide?

Your ENELL Bra comes with a 30 day exchange or money back guarantee, (shipping and handling charges not included). If you would like to exchange or return your ENELL Bra, please refer to our returns and exchange page for complete instructions.

What is the price of a Custom Fit ENELL Bra?

Custom Fit Bras are currently available for the ENELL SPORTS Bra and the ENELL LITE Bra. When placing your very first Custom Fit Bra order, we recommend only ordering one bra. Once you are sure you have the perfect bra that fits your needs, additional bras can be ordered for a reduced rate if ordered within a 30 day period. Pricing is as follows:

  • One-time set up fee of $15.00 (includes one alteration)
  • Additional alterations are $7.50 each
  • Once your base pattern is established, additional bras are the price of a regular bra plus $7.50 for each alteration. 
  • Pricing information does not include shipping and handling charges.

Since each bra is designed specifically for you, all Custom Fit Bras are non-returnable and non-refundable. We want to make every effort to meet the needs of each of our customers; therefore we will work closely together to design the perfect bra that fits your needs. For more information please visit our custom fit page.

Can you make a seamless cup so that the arch seam doesn't show through my t-shirt?

The arch seam of the ENELL SPORTS Bra is designed to create a unique encapsulation and compression fit for well-endowed women. This patented form fitting feature helps to minimize the "uni-boob" look. We have conducted research and trials using a seamless molded cup, and this greatly compromised the performance of the support. ENELL stands behind the Science of Superior Support & Comfort in our SPORTS Bra. Therefore, at this time, we are not willing to sacrifice our support by eliminating the arch seam. However... our research team is always looking into alternative seam applications.