Shipping and Returns

Shipping Information:

ENELL is based in the US but also ships internationally.  

For all orders: 

We ship orders within 24hrs during regular business hours. We do not ship on weekends or holidays.

For US orders:

Orders are shipped via USPS mail and are usually received in 2-3 business days

International Orders 

Enell.com is working with SkyBOX Checkout for international orders. SkyBOX Checkout allows us to show our prices in local currency and gives you the option to pay for your order in USD or local currency. The amount you pay at checkout will be final and inclusive of duties and taxes. SkyBOX Checkout guarantees the duty and tax estimates provided at checkout and will honor this price regardless of any differences between our estimates and the actual duties and taxes assessed by the customs authorities.

For more information regarding international orders only please visit the international FAQ's or Contact SkyBox here.

International Order Status: If you’d like to see the status of your international order, please click here.

International orders can not be exchanged. 

Returns and Exchanges: US orders only

We want you to be delighted with your ENELL bra! If you do need to return or exchange your ENELL bra, Submit a return request by clicking on the button below. Once we receive your request, we will email you return instructions with a postage paid label. You simply need your order number and email to get the process started. If you purchased your ENELL elsewhere, please return to the same point of purchase. 

Returns or exchanges must be made within 30 days of purchase. 

Please note: 

• Enell, Inc. will not provide a refund or exchange on damaged items due to improper care.
• Enell, Inc. takes great pride in the quality and condition of every item sold. In the rare instance that a manufacturing defect does occur, all returns will be subjected to Enell, Inc.'s Quality Assurance. If the product is agreed to be defective, because of a manufacturer's defect, Enell, Inc. will repair or replace the product at no charge.
• Enell, Inc. will refund your original method of payment upon receipt. Shipping charges are not refundable.

Click Here to start your exchange/return!

Questions? We're here to help

If you have any questions about shipping, returns, or exchanges, please contact us or use the chat feature on our website.